Terms and Conditions

1. Introduction
By accessing and using the UrbanRetreatHotel-pl website, you agree to be bound by the terms and conditions outlined below. These terms apply to all visitors, users, and others who access the platform.

2. Booking Policy
All reservations made through our website are subject to availability and confirmation. We reserve the right to cancel or modify bookings that appear fraudulent or suspicious.

3. Payments
Payments for accommodation or services must be made via the approved payment methods listed during the booking process. All prices are shown in EUR and include VAT, unless otherwise stated.

4. Cancellations and Modifications
Guests may cancel or amend their bookings according to the cancellation policy stated on the booking confirmation page. Some reservations may be non-refundable or subject to charges.

5. User Responsibilities
You agree to provide accurate and complete information when making bookings and to not misuse our services. Any violation may result in denied access.

6. Intellectual Property
All content on this website (text, images, branding) is the property of UrbanRetreatHotel-pl and may not be copied or used without prior written consent.

7. Liability Disclaimer
UrbanRetreatHotel-pl is not responsible for service interruptions, third-party links, or damages resulting from misuse of the website or services.

8. Governing Law
These Terms shall be governed in accordance with the laws of Poland. Disputes arising from these terms shall be resolved by the courts of Warsaw.