1. Data Collection
We collect personal data (such as name, email, phone number, and booking details) when users make a reservation, submit inquiries, or subscribe to our newsletter.
2. Purpose of Data Use
Collected data is used to confirm bookings, provide customer service, improve user experience, and, if opted-in, send promotional offers.
3. Third-Party Sharing
We do not sell or rent your personal data. Information may be shared with third-party service providers (such as payment processors or email platforms) only to complete services on your behalf.
4. Data Security
We implement strict security protocols, including SSL encryption, to protect your personal data. Only authorized personnel have access to user information.
5. Cookies
Our website uses cookies to enhance user experience, analyze traffic, and remember your preferences. You may disable cookies in your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at info@urbanretreathotel-pl.com.
7. Updates
We may update this privacy policy from time to time. Changes will be posted on this page with the latest revision date.